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Today's Popular Posts

  • Get To Know Charles Stiles!
    If you'd like a signed photo of Charles, merchandise or info about @ B__E__S , email: MysteryShopperServicesBES@gmail.com If you...
  • A New Mystery Shopper Campaign Aimed at Highlighting the Problems Disabled People Face in Everyday Life
    A charity is hoping to tear down barriers for disabled people in West Lothian. Disability West Lothian are launching a new mystery s...
  • Q & A With Charles Stiles
    On Food Network’s Mystery Diners , Charles Stiles and his team of mystery diners go behind the scenes with hidden cameras to find out what...
  • Top Mistakes to Avoid When Completing a Mystery Shopping Assignment
     One easy way to improve your shop rating is to make sure you are providing a clean, concise mystery shop report every time.  Here are...
  • Mystery Shopping Catches Some Advisors Off-Guard
      Most advisors behave themselves, even if they don’t know a regulator’s watching. But some are still failing the basics of advice. That’s ...
  • Frustrated by Customer Service? Learn the Secrets of Super-Users
    We asked career customer-service experts—including Consumer Reports “acquisition” pros, who pose as regular consumers (A.K.A. mystery sho...
  • SCORE: True #CustomerService is Keeping Your Eye on Why
    I get a lot of work done over a cup of coffee. In one of these productive sessions last week, a small business CEO expressed a frustratio...
  • Setting Trap: When Companies Want to Plug Leakage of Leads, #MysteryShoppers Step In
    A German luxury car maker recently sent a decoy customer to its Gurgaon showroom. The motive? To assess its service standards and snoop i...
  • Google Will Use Mystery Shoppers Very Soon in Your Search Results
    Google is starting to make it easier to find plumbers, locksmiths, cleaners, and other home service workers. It's rolling out a ne...
  • Charles Guests on Not Another Podcast
    CLICK HERE TO LISTEN TO THE SHOW From the NAP site: Charles Stiles (@ImCharlesStiles) joins the Not Another Podcast Show to talk...
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