On Food Network’s Mystery Diners, Charles Stiles and his team of
mystery diners go behind the scenes with hidden cameras to find out what
restaurant employees are up to when the boss is not around.
What they
discover just goes to show how bad customer service can get when
employees don’t put the success of the business first. What you might
not know is that Charles’ company has been servicing businesses in need
of help for the past 18 years. Business Evaluation Services uses
undercover mystery shoppers and diners to get to the root of an
establishment’s problems.
FN Dish recently chatted with Charles to find out more about his company and what it does for restaurants and retail shops around the nation. He talked about how his company came to be, how people can become mystery shoppers and how to prevent the failure of a business.
FN Dish recently chatted with Charles to find out more about his company and what it does for restaurants and retail shops around the nation. He talked about how his company came to be, how people can become mystery shoppers and how to prevent the failure of a business.
Read the Q&A with Charles by clicking here!
